Get a signed Health Check

Sifr watches your SailPoint tenant, read-only, and sends one short letter each week: what's broken, what breaks next, and what to do. A named expert reviews and signs every word.

Below is a real one, for a fictional hospital.

Cedar Hollow Health · week ending 26 Sep 2026

need you this week

13 of 13 signals collected · as of 26 Sep 2026, 09:00 UTC

Needs you

P1

Clinical Network cluster has no working appliance

Both appliances in the Clinical Network cluster are unhealthy, so the cluster has no path to the systems behind it. Cedar Clinical EHR reports an appliance error and has been unhealthy for at least 6 hours, which fits the cluster outage.

Impact
Changes to Cedar Clinical EHR access stay queued, and its account data goes stale.
Next step
PB-VA-01 Restore a cluster with no healthy appliance
P1

Workday is down, so joiner and leaver data has stopped

Workday, the authoritative HR source, is unhealthy and its latest sync failed with a connection timeout. No new hires, moves or leavers from Workday have reached the platform since then.

Impact
Leavers keep their access and new hires get none until a Workday sync succeeds.
Next step
PB-AGG-01 Recover a failed authoritative sync

Also this week

  • P2Active Directory rejects new contractor accountsPB-PRV-01
  • P2Legacy Badge System data is stalePB-AGG-02
  • P2Manager certification is overduePB-CRT-01
  • P2Identities stuck in processing errorsPB-IDN-01
  • P2Contractor Portal feed changed sharplyPB-AGG-03
  • P2Unused full-scope API clientPB-API-01
  • P2Leaver ticket automation is failingPB-WF-01
  • P2Authoritative sources have no delete thresholdPB-SRC-03

Plus 4 hygiene items and 1 note:

  • P3Contractors profile is waiting for a refreshPB-IDN-02
  • P3DMZ Relay cluster has no failoverPB-VA-02
  • P3Configuration changes to reviewPB-CHG-01
  • P3Access with no ownerPB-OWN-01
  • InfoOpen vendor incident on aggregationsPB-PLT-01

Coming up

  1. 15 Oct 2026 · in 19 daysCedar Clinical EHR Access Review closes. 36 of 40 reviews are done, so it's on pace.
  2. 1 Mar 2027 · in 5 monthsSifr's read-only access token expires. We'll ask you to renew it in February.
  3. Q1 2029 · in about 2½ yearsSailPoint retires its legacy API versions (v3, beta, v2024 to v2026). We move first; nothing for you to do.

Handled

This is Cedar Hollow's first letter. From next week, this lists what was fixed or dismissed since the last one.

From your expert

The two P1s share one theme: data isn't reaching the platform. Start with the HR source, because leavers keep their access until it syncs; the clinical appliance cluster is next. The rest can wait for our call on Thursday.

Amro

Reviewed and signed by Amro Alemam on 26 Sep 2026.

Signed. To check it yourself, run sifr report verify on the bundle.

Report R-2ac2a1069ebd · key K-31e788d20c4ff8df

This sample is signed with a throwaway key made for it, not a real reviewer's key. Customers' letters are signed with keys we publish.